Account Type

Determines which UPS Rate Chart is used by UPS Rates and Service Selection Tool to calculate shipping on Checkout. Choose Daily Pickup if you have a UPS driver stopping at your establishment daily and/or you pay a UPS weekly service charge. Choose Occasional/On Demand if you have a UPS account and you drop off your packages or schedule occasional pick-ups. Choose UPS Store/UPS Customer Center if you pay for your packages at The UPS Store or UPS Customer Center. Choose "Standard List Rates Account" if you have a UPS account and you'd like UPS Standard List Rates to be used for calculating shipping costs for buyers during checkout. Back to top

Additional Handling

Select the Additional Handling option for: Any article that is encased in an outside shipping container made of metal or wood Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container Any package with the longest side exceeding 60 inches or its second-longest side exceeding 30 inches Any package with an actual weight greater than 70 pounds Each package in a shipment where the average weight per package is greater than 70 pounds and the weight for each package is not specified on the source document or the UPS automated shipping system used Additional Handling will not be applied to packages qualifying for a Large Package Surcharge. UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPS's sole discretion, requires special handling. Back to top

Additional Shipping Carriers

If you ship orders using carriers other than UPS, FedEx, USPS, and DHL, you may add these additional carriers in the "Additional Shipping Carriers" field. UPS, FedEx, USPS, and DHL are already included in your store's shipping carrier list, and do not need to be entered into this field. Separate each carrier name using a comma. Carrier names over 50 characters in length will be shortened. Once entered, the additional shipping carriers you've added will appear in Order Manager, and when selected for shipping, will also be included on the Order Status page and in the Order Status email (if enabled). Back to top

Address Type

Address type determines if the UPS Rate and Service Selection Tool calculates shipping on checkout based on delivery to a residential or commercial destination. Back to top

Address Validation

UPS Address Validation Tool verifies city, state and ZIP Code combinations. The validation is made only when you have enabled and your customer chooses an official UPS Shipping Method. Back to top

Allow Declared Value

Choose this setting if you would like the UPS Rate and Service Selection Tool to include the UPS assessorial fees associated with declaring the additional value of an order for loss/damage protection when calculating shipping at checkout. This setting will also be the default when processing your UPS shipment within Store Manager, and within the WorldShip export file. Back to top

Bounced Email Message

Should the order confirmation or shipment confirmation emails sent to your customers be undeliverable (e.g. your customer provided an incorrect email address), then the bounced email will be sent to the email address entered here. Leave this field blank to use the email address (if any) from the Order Confirmation email. Back to top

Built-in Table Details

Edit your built-in table by changing the Zip Code, Declare Value, Packaging, and Drop-Off/Pickup information. The built-in table bases your ship rates on the weight of your items in your catalog. You should have ship weights (entered in pounds) in your product catalog for these rates to calculate accurately otherwise a default of 1 pound will be used. Back to top

Certificate of Origin

A U.S. Certificate of Origin (CO) is used to verify the country in which the goods being shipped were manufactured, for reasons including established treaty arrangements or preferential duty treatment. The commodity being exported and its destination determine if the CO is required. Some nations restrict imports from certain countries; many countries limit the quantity of goods that are allowed to be imported, or give preference to goods manufactured in the U.S. The CO requires the authorized signature of the local Chamber of Commerce Secretary and the seal of that organization. Learn more about when the CO is required. Back to top

Change Display Order

Change the order in which your ship methods will appear in the drop-down menu on your checkout pages. The current order in which they appear is shown. To change the order of a method click on the method name and then click the up or down arrow. Back to top

Choose a Rate Type

Choosing a Rate Type involves selecting the type of shipping charge you want to have calculated during checkout at your store. If you want to charge a flat $2.00 for each order, item, or pound, you would select the Flat Rate Charge option. If you want to add 2% to each order based on order amount, weight, or items ordered, select the Percentage Charge option. If you want to configure a table based on the number of items or weight choose Rate Table. If you are registered to use integrated UPS functionality you can also choose to calculate shipping charges using accurate UPS Rates. Visit UPS Solutions to register to use integrated UPS functionality and get access to UPS Rates. Back to top

City

When creating a NAFTA Certificate of Origin or Shipper's Export Declaration, you must provide the city as part of the address information for the specified party to the transaction. The city should correspond to the street address, state or province, ZIP or postal code, and country code you provide. Back to top

Commercial Value

International shipments containing items of monetary (commercial) value must be declared as such and include the appropriate international shipping forms. The commercial value of a shipment is used to determine the duty that is applied to the shipment. If your international shipment contains only documents that do not have commercial value, select "Shipment contains only documents with no commercial value" in the International Shipping section of the UPS Shipping Tool. If your shipment contains items with commercial value, select "Shipment contains items with commercial value." You will be asked to provide information about the value of the shipment's contents when creating a Commercial Invoice. Back to top

Commercial Invoice

The Commercial Invoice is a document supplied by the shipper that provides information about the shipment, including a description of the goods, the value of the goods, and shipper information. A commercial invoice is a part of export and import documentation and may be used by customs authorities to assess applicable taxes and duties. The UPS Shipping Tool may be used to create a Commercial Invoice for shipments containing items with commercial value when you choose to complete international forms online. Back to top

Company Name

When creating a Commercial Invoice, you must provide a company name for the shipment's recipient (the person or company receiving the shipment). If the recipient is an individual and not a company, please enter the individual's first and last name in this field. Back to top

Complete International Forms Online

If you choose to complete forms for your international shipment online, you will be asked to identify if your shipment contains items with commercial value, if a Certificate of Origin is required for your shipment by the destination country, if the order values meet or exceed $1600 CDN if being shipped to Canada or $1000 USD if being shipped to Mexico, and if your shipment contains a Schedule B product valued at over $2500 and/or requires an export license. These answers will determine which international shipping forms you will be prompted to complete. You may also choose to complete international forms offline. For more information about Commercial Invoice, U.S. Certificate of Origin, NAFTA Certificate of Origin, and Shipper's Export Declaration forms, please consult the Forms Details section of UPS.com. Back to top

Confirmation Email

Add text that will be included in the Order Confirmation email that is sent to your customers at the time the order is placed. Back to top

Consignee Company Name

When creating a Shipper's Export Declaration, you must provide a company name for the consignee (shipment recipient). If the consignee is an individual to whom a company name does not apply, please enter the consignee's first and last name. Back to top

Contact Name

Enter the first and last name of the person who can be contacted about the pickup request you are scheduling, in the event UPS needs to contact someone about the scheduled pickup. Back to top

Country Code

When creating a NAFTA Certificate of Origin or Shipper's Export Declaration, you must provide the country as part of the address information for the specified party to the transaction. The country selected will determine the country code that is used. The country selected should correspond to the street address, city, state or province, and ZIP or postal code you provide. Back to top

Custom Methods

Custom Methods are user-defined ship methods that are unique to your business. Create a Custom Method (e.g., "Pick up at Store") by typing in the name of the method in the field in the Custom Method column and clicking the Add button. To remove a Custom Method click on the trashcan icon next to the method you wish to delete. Back to top

Custom Value

Enter the value in U.S. dollars. Mandatory for all non-document international shipments requiring Customs clearances. Customs agencies require that a total value be listed for all packages in a shipment. Not applicable to UPS Letters or UPS Express Envelopes. Back to top

Customer Values

Customer Values are sample data you can enter in the Shipping & Tax Test link in your Shipping Manager to verify that your Shipping and Tax rules are working as desired before publishing them live on your Store. Back to top

Declared Value

The Declared Value is an optional field in the UPS Shipping Tool that contains the dollar amount for loss/damage protection. For merchants who have enabled the "Allow Additional Declared Value" setting the Declared Value field is populated with the total dollar amount of the order. Back to top

Default Package Dimensions

Merchants using integrated UPS functionality may set default package dimensions (Length x Width x Height) to be used when shipping costs are calculated in checkout. The dimensions entered in this field will be passed to UPS, and UPS will then determine if actual weight or dimensional weight applies to each UPS shipping method offered by the merchant. A default value of 0" x 0" x 0" is used when other dimensions have not been specified. Setting custom default package dimensions can be useful for merchants who frequently ship packages of a certain size — for example, if most orders are shipped in a box measuring 10" x 10" x 10", setting 10" x 10" x 10" as the default dimensions will provide customers with a more accurate shipping cost than calculations made using dimensions of 0" x 0" x 0" would. Back to top

Description of Goods

Enter a detailed description of the items being shipped. Use specific details and avoid general terms such as documents, printed material, and samples. Providing a description of goods is required for shipments requiring customs clearance. Using specific details (such as "9mm steel screws") and avoiding general terms can speed up the customs process. Back to top

Dimensions

To determine which rule applies in calculating your rate, dimensions of the package must be considered. Different rules apply depending on the UPS service selected. See the UPS Rate and Service Guide for more information regarding weight and size limitations, and determining when Oversize and Dimensional Weight charges are applied. Back to top

Domestic (D), Foreign (F), or Foreign Military Sales (M)

When creating the Shipper's Export Declaration, you must indicate if the goods being shipped are Domestic (D), Foreign (F), or Military Sales (M). Domestic merchandise (D) are goods that are the growth, produce, or manufacture of the United States and those goods of foreign origin that have been changed from the form in which imported by further manufacture or processing in the United States. Foreign merchandise (F) are goods that formally entered the United States, including bonded warehouses and foreign trade zones, that are being exported without change in condition by further manufacture in the United States. Foreign military sale (M) is merchandise being delivered to a foreign government for foreign military use. For more information, please see: Questions & Answers Relating To The Shipper's Export Declaration (SED) (U.S. Census Bureau — Foreign Trade Division) Back to top

Earliest Pickup Time

Select the earliest time of day that your shipment will be available for pickup. UPS must be able to gain access to your shipment at this time. If your pickup address is a business, you should not schedule an earliest pickup time that occurs before your business is open for the day, unless your shipment is available and accessible by UPS at this time. The earliest pickup time should occur at least one hour prior to the time you indicate as the Latest Pickup Time. You may not select an Earliest Pickup Time that has already passed. Back to top

Edit Methods

Check or uncheck the box next to the Shipping Methods you want displayed on your Store. To create a Custom Shipping Method, type in the method name (e.g. Free Shipping) and click the Add button. When finished, click the Update button. Back to top

Entry Number

When creating the Shipper's Export Declaration, provide an Import Entry Number if the export transaction is used as proof of export for import transactions, or if the merchandise entered the United States as an import and is now being exported out of the United States. Back to top

Export License Date

If you've reported an export license number when creating the Shipper's Export Declaration, you must provide the license expiry date. Please see the Export Administration Regulations (EAR) for more information about export licenses. Back to top

Export License Number

An export license is a document issued by the government of the shipper's export country, which permits the license holder to export specific goods to certain destinations. If items contained in your shipment require an export license, you must obtain this license and report the export license number in the "Export License Number" field when creating the Shipper's Export Declaration. Please see the Export Administration Regulations (EAR) for more information about export licenses. Back to top

Flat Rate Details

Adds a specific dollar amount for orders that match your selected address regions and/or shipping methods. If you want a flat $2.00 to be added for each order, pound, or item you would select the Flat Rate Charge option. Back to top

Flat Rate Charge

Adds a specific dollar amount for orders that match your selected address regions and/or shipping methods. If you want a flat $2.00 to be added for each order, pound, or item you would select the Flat Rate Charge option. Back to top

General Methods

The General Methods are commonly-used methods that are built-in to help you get started with your shipping selections. The General Methods may not necessarily be tied to a major shipping carrier. If you want to have access to integrated UPS functionality use the UPS Methods. Check or uncheck the boxes next to the Shipping Methods you wish to support at your Store. Back to top

Goods Subject to Regional Value Content

When completing the NAFTA Certificate of Origin, indicate "NC" for "Goods Subject to Regional Value Content" if the regional value content of the goods is calculated according to the net cost method; otherwise, indicate "NO". For more information about Regional Value Content requirements and calculations, please see the North American Free Trade Agreement (NAFTA), Chapter 4: Rules of Origin. Back to top

Have Pre-Printed UPS Labels

A UPS shipping label is needed to process your shipment. You may create and print a UPS shipping label for a shipment once you have processed the shipment using the UPS Shipping Tool. Learn more. Back to top

In Bond Code

In Bond Codes indicate the type of In Bond or Not In Bond shipment as part of the Shipper's Export Declaration. The corresponding 2-character In Bond or Not In Bond codes will be determined based on your selection of: Not in bond Warehouse withdrawal for immediate exportation Warehouse withdrawal for transportation and exportation Transportation and exportation Immediate exportation Immediate exportation from a foreign trade zone Transportation and exportation from a foreign trade zone To learn more about these codes, please consult Appendix C, Part IV, of the Foreign Trade Statistics Regulation (15 CFR Part 30). Back to top

Label Format

For UPS labels created in Store Manager, have your labels formatted for either a Hewlett Packard compatible laser printer/inkjet printer, or the UPS Eltron UPS Thermal Printer. The UPS ThermalPrinter can be ordered for a nominal fee by calling 800-727-8100. Labels are available from UPS. You can order 4" x 6" labels for the UPS Thermal Printer (Order #01774006). For use with your HP compatible printer, you can order peel and stick labels (Order #01774501) or address pouches (Order #171604). Back to top

Large Package Indicator

A package shipped using UPS domestic or UPS Standard to Canada services is considered a Large Package when it exceeds 130 inches (calculated by length combined with twice the width plus twice the height). Packages may not exceed 165 inches. A Large Package is subject to a minimum billable weight of 90 pounds. To determine the rate for single-package shipments with a dimensional weight of 150 pounds or more, multiply the package weight by the price-per-pound multiplier. Large Packages will incur a Large Package surcharge. The Additional Handling surcharge will not be applied when Large Package Indicator is selected. Back to top

Latest Pickup Time

Select the latest time at which UPS will be able to gain access to your shipment. The latest pickup time for your package(s) should occur at least one hour after the time you indicate as the Earliest Pickup Time. If your pickup address is a business, you should not schedule a latest pickup time that occurs after your business is closed for the day, unless your shipment is available and accessible by UPS at this time. You may not select a Latest Pickup Time that has already passed. Back to top

Method of Transportation

When creating the Shipper's Export Declaration, you must select the method of transportation by which the shipment will exit the border of the United States. Back to top

NAFTA Blanket Period

When the NAFTA Certificate of Origin covers multiple shipments of identical goods imported into a NAFTA country for a specified period of up to one year (the NAFTA blanket period), indicate the blanket period "To" and "From" dates. "From" is the date the blanket period takes effect, and "To" is the date the blanket period expires. Back to top

NAFTA Preference Criteria

When creating the NAFTA Certificate of Origin, you must select the criterion (A – F) that qualifies each item for preferential tariff treatment under the North American Free Trade Agreement. For definitions of each preference criterion, please see page 2 of the sample NAFTA Certificate of Origin available from UPS. Back to top

Number of Packages in Shipment

When creating a U.S. Certificate of Origin, you must provide the total number of packages included in your shipment. Back to top

Number of Units

When creating a Commercial Invoice using the UPS Shipping Tool, you must indicate the total quantity of each product being shipped. Quantities should be measured in the units of measurement specified for the product in either the "Unit of Measurement" or "Other Unit of Measurement" field. Back to top

Order Confirmation Email

Entering a valid email address in the Order Confirmation Email field automatically triggers a confirmation email to your customers at the time the order is placed. Back to top

Other Unit of Measurement

When creating a Commercial Invoice, you must indicate the unit of measurement for each item contained in your international shipment. If you select "Other" from the Unit of Measurement drop-down list, the unit of measurement used must be provided in the "Other Unit of Measurement" field. Back to top

Override

A shipping rule that shows the "override" indication means that that rule will be the ONLY rule applied if it matches the geographic criteria listed in the "Location" column. If more than one rule matches the location criteria, only the overriding rule that occurs first will be in effect. Back to top

Overweight Items

If packages in your pickup request weigh more than 70 lbs, you must indicate this by selecting the "Pickup contains item(s) weighing more than 70 lbs" checkbox. Back to top

Package Contents

A description of the goods the shipment contains should be entered into the Package Contents field. Each item contained in the shipment should be included in the description. This information is required for all packages shipped to countries outside of the US, and for all return shipments entering the US from other countries. Back to top

Packaging

This is the type of packaging you use for your shipments. The default is "Package" but you can override this when using the UPS Shipping Tool or within UPS WorldShip®. Back to top

Parties to Transaction

When creating the Shipper's Export Declaration, you must indicate if the shipment export is conducted between related or non-related parties. A related party transaction is a transaction between the U.S. principal party of interest (the person in the U.S. who receives the primary benefit, monetary or otherwise, of the foreign transaction) and a foreign consignee, where there is at least 10 percent ownership of each by the same U.S. foreign person or business enterprise. Back to top

Percentage Charge

Adds a percentage to the total order amount (before or after tax). Back to top

Pickup Date

Using the drop-down list, select the date you'd like to schedule pickup service from UPS for. This is also known as your service date. Pickups can be scheduled up to two weeks in advance. Pickup service is available on weekdays (Monday to Friday) only, excluding holidays. Pickup service is not available on weekends (Saturdays and Sundays). Back to top

Pickup From

For UPS Pickup Requests: The Pickup From address is the address from which UPS will pickup your package(s) for your scheduled pickup request. If you choose "No, use my registered shipper address" for the Use Alternate Address option, this information will be pre-populated with your registered shipper address. You may change the address listed here by selecting "Yes, use an alternate address" for the Use Alternate Address option and supplying the requested address and contact information. For UPS Returns: UPS will pick up a return shipment from the Pickup From address if "1 UPS Pickup Attempt" or "3 UPS Pickup Attempts" is the return service you've selected. If you've chosen to have UPS print and mail a return label to the customer, the return label will be mailed to this address. To edit this information, please click the "Edit" link located to the right of the Pickup From address. Back to top

Point of Origin

When creating the Shipper's Export Declaration, you must report the U.S. state in which the shipment originated by entering the two-character U.S. Postal Service abbreviation. For example, if you are shipping your item from California, enter "CA" in the Point of Origin field. Back to top

Price-per-Unit

Indicate the cost for a single unit of the product being shipped. The value entered must be greater than zero, and only numerical values may be entered into this field. Other characters such as a dollar sign ($) should not be included. Example: Price per unit (USD)   2.00 Back to top

PRN

A Pickup Request Number, or PRN, is a set of numbers or characters used to identify your pickup request. The PRN for a pickup request is provided upon creating and submitting your pickup request. The PRN for a pickup request may also be located using the Pickup Status tool in Shipping Manager. Example: Price per unit (USD)   2.00 Back to top

Producer Company Name

When creating a NAFTA Certificate of Origin, you must provide the company name of the producer of the goods being shipped. If the producer of goods is an individual to whom a company name does not apply, please enter the first and last name of the producer of goods. Back to top

Producer Information

When creating a NAFTA Certificate of Origin, information about the Producer of Goods is required. You may choose to fill in this information in the fields provided, or to indicate that: The information is available to customs on request; The information is the same as the exporter information; The information is included in a list attached to the NAFTA Certificate of Origin; or The information is unknown. Back to top

Producer Name

When creating a NAFTA Certificate of Origin, you must provide the first and last name of the producer of the goods being shipped when "Select one or fill in the details" is selected for Producer Information. Back to top

Product Country of Origin

When creating a Commercial Invoice, you must indicate the country in which the item being shipped was manufactured, produced, or grown. The country of origin must be provided for each item contained in your international shipment. Back to top

Product Description

When creating a Commercial Invoice, you must provide a description for each of the products included in your international shipment. In this description, include what the item is, what it is made of, and what it will be used for. The description helps brokers determine how your product should be classified for import control and duties calculation. By providing a full and accurate description, you can reduce the likelihood that your product will be held in customs, and help ensure correct duties will be calculated. Back to Top

Product Weight

When creating a U.S. Certificate of Origin, you must provide the total weight of the products being shipped in pounds (LBS) or kilograms (KGS). Back to Top

Quantity – Schedule B Unit(s)

Report the number of whole unit(s) as specified in the Schedule B commodity classification code. You may select the corresponding unit of measure using the "SED Unit of Measure" drop-down menu. Do not report fractions of units. Fractions over one-half should be rounded upward and less than one-half ignored, unless the entire quantity is less than one-half the required unit. For more information, please see: Correct Way to Fill Out the Shipper's Export Declaration (U.S. Census Bureau — Foreign Trade Division). Back to top

Rate Table

Using this option, you can create a rate table based on the order amount (before or after tax), number of items, or shipping weight. Back to top

Rate Table Details

You can configure a Rate Table based on the following choices: Taxable Amount -- The ranges in your table represent the subtotal of the items in an order that have their "Taxable" property set to "Yes." Nontaxable Amount -- The ranges represent the subtotal of the items in an order that have their "Taxable" property set to "No." Amount -- The ranges represent the subtotal amount of the entire order. Weight -- The ranges represent the total of the "Ship-weight" properties of the items in the order (individual quantities of each item will be accounted for). Please note that you must have entered the shipping weights (in pounds) for each item in your Store catalog to use "Weight" as a selection. Items -- The ranges represent the total number of individual items in the order. Once you decide the basis, you can start entering the rates. You will see two columns where you can enter numbers. On each row, the left column says, "From" the right says "Add" Hint: To give free shipping for orders over a certain amount, number of items, weight, etc., format the last row so "From" equals the amount over which you want to give them free shipping and set the "Charge is" field to "0." If you need to add more rows to your table, click on the "Add Additional Rows" link. Back to top

Rates & Services

UPS Rate and Service Tool can accurately calculate the cost of any UPS shipment when information such as address and weight are provided. Turbify has integrated the tool directly into the shopping cart to let shoppers compare, price and select from the UPS shipping service you offer. IMPORTANT: Merchants should have ship weights in their product catalog to use this feature otherwise a default of 1 pound will be used for catalogs without ship weights. Back to Top

Rates Shown in UPS Ship Tool

Merchants who are registered to use the integrated UPS functionality and who also have UPS negotiated account-based rates can choose which rates they wish to display in the UPS Ship Tool while processing shipments: their negotiated rates, the UPS published rates, or both. Note: Not all merchants registered with UPS are eligible for negotiated rates. Only merchants with negotiated rates, whose UPS Rate Code is recognized by UPS as being eligible for negotiated rates, will be able to display negotiated rates in checkout and in the UPS Ship Tool. Back to Top

Reason for Export

When creating a Commercial Invoice, you must select the reason why you wish to export the international shipment. Valid reasons for exporting goods are: The goods were purchased by the shipment recipient (Sale) * The goods are a gift for the recipient (Gift) The goods are samples for the recipient (Sample) The goods were purchased from the recipient and are being returned (Return) The goods are being repaired by the recipient (Repair) The goods are inter-company data (Inter-company Data) * Sale is set as the default reason for export Back to top

Reference Numbers

The reference number will be passed when you create labels using UPS Ship Tool within Order Manager or export orders to UPS WorldShip®. Select to use the Order number (ID), your domain name, or blank. The values default to the reference numbers from the shipping setting. UPS allows you to track your order by the reference number. Reference Fields 3-5 are applicable only when exporting to UPS WorldShip. Notes about reference fields: Reference Field 1: Reserved—This field is reserved to provide shipment visibility for tracking purposes as we review and revise shipping functionality and usage. Reference Fields 2-4: Merchants can choose to set to Order ID, Domain name, or blank. Reference Field 5: Importing with Import Tracking Number feature: This field must be set to "Order ID" for WorldShip customers to use the UPS Tracking Number Import feature. Importing with Mail Merge/XML Update feature: Reference Field 5 may need to be reset from "Order ID" to "blank". Back to top

Residential Address

If the address you are requesting a pickup from is a home, or is a business that operates out of a home, you are shipping from a residential address and must select the "Yes, this is a residential address" checkbox. A residential address surcharge applies to pickups from a residential address. Back to Top

Return To

UPS will deliver a return shipment to the Return To address. The Return To address is pre-populated with the address you provided during your UPS registration as the origin location from which your packages are shipped. If this is not the address the package should be returned to (for example, if the return should be made to a drop-shipper), you may edit this information by clicking the corresponding "Edit" button. Editing the "Return To" address will not change your UPS registration information. Back to Top

Saturday Delivery

Availability limited to specific services and selected destinations. For specific US destinations delivery is available for envelopes and packages shipped on Friday via UPS Next Day Air® Early A.M.® and UPS Next Day Air®. Saturday UPS Returns® delivery is available with UPS Next Day Air® Early A.M.®, UPS Next Day Air®, UPS 2nd Day Air®, UPS Worldwide Express® Plus, and UPS Worldwide Express® services. For some services, Saturday delivery of a UPS Returns® shipment is available in the US only. For more information about Saturday delivery and Saturday UPS Returns® delivery, please contact your UPS representative. Back to Top

Schedule B Commodity and/or Export License Required

Shipments containing items classified as Schedule B commodities that are valued at over $2500, or shipments containing items that require an export license to ship, should include a Shipper's Export Declaration. A searchable list of Schedule B commodities and their corresponding codes is available from the U.S. Census Bureau. The UPS Shipping Tool may be used to create a Shipper's Export Declaration when you choose to complete international forms online and indicate that your shipment contains Schedule B commodities valued at over $2500, or that items in your shipment require an export license to ship. Back to top

Schedule B Number

Schedule B commodity codes are 10-digit numeric codes used to identify products that are exported to other countries. A Schedule B commodity code is required to complete the Shipper's Export Declaration. Find Schedule B Codes. Back to top

SED Filing Option

The U.S. government requires the Shipper's Export Declaration to be filed electronically prior to shipment export. You may choose to file the SED yourself (you may file the form electronically using the U.S. Census Bureau's Automated Export System), or to have UPS file the SED on your behalf. UPS must have a Power of Attorney on file for you in order to file the SED on your behalf. For questions about filing the SED through UPS, please contact your UPS account representative. If you do not have an account representative, please contact UPS Supply Chain Solutions. Back to top

SED Unit of Measure

When creating the Shipper's Export Declaration, you must indicate the unit of measurement used for each Schedule B commodity. In most cases, the unit is the same as that used by the industry. Airplanes, vehicles, and most machines require the number being exported, while liquid commodities are generally reported in liters. For most products, the kilogram (kg) is the required weight unit. Please consult the Schedule B to find the unit of measurement used for a Schedule B commodity.. Back to top

Select Location

Limit what orders a rule will apply to by shipping address. These are the available fields and how to use them: Country -- You can determine which countries a rule will apply to by setting this to "Inside" or "Outside" of the countries you select. Or simply set it to "Anywhere" to have it apply to all countries. Please Note: To select more than one country at a time, Windows users should hold down the Control key. Macintosh users should hold down the Apple key. State -- If you don't want this rule to apply to all states, simply select the state that you do want it to apply to. Otherwise you can leave it set to "Any." You can also select states using the location map. When using the location map, click on the specific state or check the region to highlight several states at once. ZIP code -- You can enter one ZIP code, one ZIP code prefix (e.g., 89 matches all ZIP codes starting with 89), or you can enter a range (e.g., 894-896). You can only enter one ZIP code, one prefix, or one range per rule. If you need to enter more than one of any or a combination, you will have to make separate rules. Province -- If you don't want this rule to apply to all Provinces, simply select the Province that you do want it to apply to. Otherwise you can leave it set to "Any." Postal code -- You can enter one Postal code, one Postal code prefix, or you can enter a range. You can only enter one Postal code, one prefix, or one range per rule. If you need to enter more than one of any or a combination, you will have to make separate rules. Back to top

Select Method

Selecting methods gives you the ability to apply a shipping charge to a particular shipping method or to all of your shipping methods. If you don't want a rule to apply to all methods, select the method that you do want it to apply to. For example, if you have three methods and you want the charge to be $5 on two of the methods and $10 on the third method, you have to create a separate rule for each method. Back to top

Ship From

The shipper address is pre-populated with the address you provided during your UPS registration and is the origin location from where you ship your packages. To edit this information go to the UPS Registration Info link in your Shipping Manager. The information must match that on file for your UPS Account Number. Back to top

Ship To

The Ship To data is pulled directly from your order. To modify this information please return to the Order page and click on the Modify button. If UPS Address Validation is enabled on your checkout pages and UPS has validated the city, state and zip code, "Address Validated" will appear underneath the Ship To data. If the address was not validated "Address Not Validated" will appear underneath the Ship To data. The UPS Shipping Tool will perform address validation during the subsequent step. UPS assumes no liability for the information provided by the address validation functionality. Back to top

Shipment Tracking

Shipment Tracking gives you the ability to have Shipment Status emails sent to your customers each time you update an orders shipment status Back to top

Shipment Value

When shipping goods from the U.S. (including Puerto Rico) to Canada or Mexico, the total value of the goods being shipped, or the shipment value, will determine if a NAFTA Certificate of Origin is required for the shipment. For shipments valued above $1600 CDN when shipping to Canada or $1000 USD when shipping to Mexico, a NAFTA Certificate of Origin is required to qualify the goods for reduced or eliminated duty allowed under NAFTA. Back to top

Shipper EIN or TID

When creating the Shipper's Export Declaration, you must provide the shipper's Employer Identification Number (EIN) or Taxpayer Identification Number (TID). More information about the Employer Identification Number and Taxpayer Identification Number is available from the IRS website. Back to top

Shipper is Also Producer of Goods

When completing the NAFTA Certificate of Origin, indicate "YES" for "Shipper is Also Producer of Goods" if the party shipping the goods also produced the goods. If the shipper did not produce the goods, select one of "NO[1]", "NO[2]", or "NO[3]", depending on if this answer is based on: NO[1] – your knowledge of whether the good qualifies as an originating good; NO[2] – your reliance on the producer's written representation (other than a Certificate of Origin) that the good qualifies as an originating good; NO[3] – a completed and signed Certificate for the good, voluntarily provided to the exporter by the producer. Back to top

Shipper Phone Number

When creating a Commercial Invoice, as the shipper, you must provide a contact phone number. This phone number may be used to contact you should questions about the shipment or information included in the international shipment forms arise. Back to top

Shipping & Tax Charges

The Shipping & Tax Charges show a detailed breakdown of every Shipping & Tax rule calculated for the sample data entered in the Customer Values section of the Shipping & Tax Test page. Back to top

Shipping Calculations

Shipping Calculations give you the ability to determine whether to calculate shipping charges in real-time on your checkout pages based on your Ship Rates. You can choose "Calculate in real-time, OK if no matching rule" to accept any order even when there isn't a corresponding rule that applies to the customer's shipping method or location. You can choose "Calculate in real-time, error if no matching rule" to show an error for any order when there isn't a corresponding rule. You can choose to not charge shipping by selecting the "No Shipping Charges" option, or charge shipping after the order has been placed by selecting the "Tell customers that shipping may be added later." Back to top

Shipping Location

The shipper address is pre-populated with the address you provided during your UPS registration and is the origin location from where you ship your packages. To edit this information go to the UPS Registration Info link in your Shipping Manager. This information must match the information on file for your UPS Account number. Back to top

Ship-To-Address Type

This setting determines if the UPS Rates are calculated based on delivery to a residential or commercial location. UPS defines residential delivery location as a home, including a business operating out of the home that does not have a entrance open to the public. Back to top

State or Province

When creating a NAFTA Certificate of Origin or Shipper's Export Declaration, you must provide the state or province abbreviation as part of the address information for the specified party to the transaction. The state or province abbreviation may contain a maximum of 5 characters, and must be a valid abbreviation for the state or province. The state or province should correspond to the street address, city, ZIP or postal code, and country code you provide. Back to top

Status Update Email

Add text that will be included in the Shipment Status email that is sent to your customers at the time the shipment status is updated. Back to top

Street Address

When creating a NAFTA Certificate of Origin or Shipper's Export Declaration, you must provide the street address (number, street name and suffix, and any additional information such as apartment or unit number) as part of the address information for the specified party to the transaction. The street address should correspond to the city, state or province, ZIP or postal code, and country code you provide. Back to top

Tariff Code

When creating the NAFTA Certificate of Origin, you must provide a valid tariff code for each item the NAFTA Certificate of Origin applies to. Tariff codes are product-specific, harmonized codes maintained by the World Customs Organization, and are required for tax assessment purposes and to ensure uniformity of product classification worldwide. A complete tariff code is between 6 to 10 digits. Find tariff codes. If you've shipped the same item within the last 40 days and completed the NAFTA Certificate of Origin online, these numbers may also be found in the International Shipment History section of your Order Manager. Back to top

Time in Transit

The UPS Time in Transit Tool can calculate on checkout the delivery days for each UPS method you offer. When you calculate the delivery time for the shipment package, the customer will see the options and can choose the method that meets their needs for getting the package to its destination. Time in transit is available only for official UPS Methods. Back to top

Unit of Measurement

When creating a Commercial Invoice, you must indicate the unit of measurement used for each item contained in your international shipment. The unit of measurement can be selected from the "Unit of Measurement" drop-down list. If the unit of measurement is not included in this list, please select "Other" and provide the unit of measurement used in the "Other Unit of Measurement" field. Back to top

UPS Account

This is your UPS Account number created by UPS. Please contact UPS with questions regarding your UPS Account at 1-800-PICK-UPS. Back to top

UPS Branding

Display a "We ship via UPS" logo on your checkout and order status pages. Back to top

UPS Carbon Neutral

The UPS Carbon Neutral option enables you to reduce the impact of emissions produced by the transportation of your shipment. When you select this option, an additional charge will be added to your shipment that UPS will use to purchase carbon offsets. Back to top

UPS Details

Turbify Shipping Manager calculates UPS rates on checkout based on the following: The UPS Account Type Setting (Daily Pick Up or Occasional/On Demand or The UPS Store/UPS Customer Center) The Ship To Address Type Setting (Residential or Commercial) The Additional Declared Value Setting (Yes or No). Determines if UPS Declared Value, based on the value of the products ordered, is added The ship weight of all products, as defined in your catalog manager. If multiple products are placed in one package, the actual weight of the package may be less than the estimated weight submitted to the tool due to weight rounding. IMPORTANT: You should have product weights in your catalog to use the UPS Rate & Service Tool. The packaging material is supplied by the shipper If applicable, the rate includes fuel surcharge fees and Delivery Area Surcharge fees The rate is determined by the above factors only and some packages may incur additional UPS fees based on package dimensions (Oversize or Dimensional Weight) or additional services (i.e. Saturday Delivery or Additional Handling). For Additional Information, see the UPS Rate & Service Guide available from UPS. Back to top

UPS Methods

For Additional Information, see the UPS Rate & Service Guide available from UPS. Domestic Destination: UPS Next Day Air Early A.M.®: Guaranteed overnight delivery on business days by 8:00 a.m. to major cities in the 48 contiguous states and by 8:30 a.m. to most other U.S. cities. Saturday delivery and pickup is available. UPS Next Day Air®: Guaranteed delivery to all 50 states and Puerto Rico by 10:30 a.m., noon or end of the next business day, depending on destination. Some shipments to and from remote locations may require additional time in transit. Saturday delivery and pickup is available for most US locations. UPS Next Day Air Saver®: Guaranteed delivery by 3:00 p.m. and 4:30 p.m. to commercial destinations where UPS Next Day Air® is committed by 10:30 a.m. or noon. Shipments to residential areas are delivered by end of day. UPS 2nd Day Air A.M®: (commercial destinations only): Guaranteed delivery by noon on the second business day to metropolitan commercial destinations where UPS Next Day Air delivery is committed by 10:30. UPS 2nd Day Air®: Guaranteed delivery by the end of the second business day to all 50 states and Puerto Rico. UPS 3 Day Select®: Guaranteed delivery by the end of the third business day to every address in the 48 contiguous states. UPS Ground: Guaranteed day of delivery to all fifty states and Puerto Rico. International Destination: UPS Worldwide Express Plus(SM)*: Guaranteed delivery by 8:30 a.m. on the next business day to major metropolitan areas in Canada. Guaranteed delivery by 9:00 a.m. the second business day to major business centers in 14 European countries. UPS Worldwide Express(SM)*: Guaranteed delivery to more than 215 countries and territories. To Canada, overnight delivery by 10:30 a.m. to most major business centers and end-of-day to most other Canadian destinations. Beyond Canada, delivery is guaranteed by 10:30 a.m. the second business day for shipments to major business centers and by end of day to most other destinations. UPS Worldwide Expedited(SM)*: Guaranteed delivery to more than 61 countries. Canada - typically two business days to most destinations. Mexico - typically within three business days. Major destinations in Europe, Asia, and Central and South America, typically within four or five business days. UPS Standard To Canada: Guaranteed ground delivery to most addressees in the 10 provinces of Canada. Charges for customs clearance are not included in the rate. Brokerage charges, duties and taxes will be billed to the importer unless otherwise indicated by the shipper. * Rates include routine in-house customs clearance by UPS Supply Chain Solutions(SM). Additional charges will apply if customs clearance is performed by brokerage offices other than those designated by UPS. Back to top

UPS Rate Code

When the UPS Rate Code is recognized by UPS as being eligible for UPS negotiated rates, you may choose to show your negotiated rates to customers and/or in the UPS Ship Tool. Not all merchants registered with UPS are eligible for negotiated rates. If the UPS Rate Code that appears in this field is not recognized by UPS as being eligible for UPS negotiated rates, you may display UPS published rates only. If you cannot display negotiated rates and UPS negotiated rates are enabled for your account, please contact your UPS account manager and provide your UPS Rate Code. The UPS Rate Code is case-sensitive, and must be provided exactly as it is displayed in the UPS Rate Code field. After your UPS Account Manager has activated your UPS Rate Code, you'll be able to set your preferences in the "Rates Used in Checkout" and "Rates Shown in the UPS Ship Tool" fields. Back to top

UPS Rates Used in Checkout

Merchants who are registered to use the integrated UPS functionality and who also have UPS negotiated account-based rates can choose which rates they wish to display to customers: their negotiated rates, or the UPS published rates. Merchants who'd like to entice customers to order by offering lowering shipping costs may wish to display their negotiated rates in checkout, while merchants who prefer to generate revenue by keeping the shipping cost difference may still choose to display the higher UPS published rates. These rates will be used during checkout only. When shipping orders, rates charged will be based on your specific account settings. Note: Not all merchants registered with UPS are eligible for negotiated rates. Only merchants with negotiated rates, whose UPS Rate Code is recognized by UPS as being eligible for negotiated rates, will be able to display negotiated rates in checkout and in the UPS Ship Tool. Back to top

UPS Real-Time Rates

The UPS Rates and Services Selection Tool lets shoppers compare, price, and select UPS shipping services that best fit their needs and budgets from the UPS services you've enabled. You can only use UPS Rates when registered to use integrated UPS functionality and when you have selected at least one of the Guaranteed UPS Services as a Method. Register to use integrated UPS functionality. Back to top

UPS Return Service

Customers may return goods to you using the UPS Return Method you select. Shipping fees are charged to you (the seller) and vary depending on the return service selected. A default UPS Return Service may be set in the Settings section of Shipping Manager. To learn more about UPS Return Services, please visit UPS.com. Back to top

UPS Service

UPS Services (e.g. UPS Ground) are shipping methods available for use within your Turbify Store. Use the UPS Guaranteed Services to take advantage of UPS Real-Time Rate calculation on your shopping cart. Back to top

UPS Service (Return Shipment)

UPS Services (e.g. UPS Ground) are shipping methods available for returning a shipment. The shipping methods that may be used vary depending on the UPS Return Service selected and the location the package is shipped from. UPS Next Day Air and 2nd Day Air services cannot be used when "1 UPS Pickup Attempt" or "3 UPS Pickup Attempts" is selected as the UPS Return Service. Back to top

UPS Services in Pickup

The UPS Services in Pickup you select must be the UPS shipping method or methods that you are using in your scheduled pickup shipment. The number of UPS services selected cannot be greater than the number of packages in your pickup. Back to top

UPS Unavailable Error Handling

In rare instances, UPS servers may be unavailable at the time of checkout. Merchants with UPS rates that have select "Real-time rates, ok if no matching rule" can decide whether to ask merchants to select another shipping method, or to accept the order and tell merchants shipping charges may be added later. Back to top

Use Alternate Address

An alternate address is a location that is different from the location of your registered shipper address. If you wish for a package to be picked up from an address that is different from the shipper address you've registered with UPS, select "Use Alternate Address" and enter the requested address information, including the company name or shipper name, contact name, street address, suite or room (if applicable), floor of the building (if applicable), city, state code (2-letter abbreviation for the state), zip code, and telephone number. Back to top

Weight

Weight is a required field for the UPS Shipping Tool. Merchants who have entered in values in the Ship-weight field in their Store Editor or Catalog Manager will have this field automaticaly populated for each order. Please note: Weight must be in pounds. Back to top

ZIP or Postal Code

When creating a NAFTA Certificate of Origin or Shipper's Export Declaration, you must provide the ZIP or postal code as part of the address information for the specified party to the transaction. The ZIP or postal code should correspond to the street address, city, state or province, and country code you provide. Back to top

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